Senior Account Manager
Duration: 2025-08-15 - 2025-09-30
Job position: Senior Account Manager
Kinetics Group
17 Masaken Sheraton
Job description
Key Responsibilities
Client Relationship Management
- Serve as the primary liaison between the agency and the client, ensuring clear evident communication and strong relationships.
- Develop a deep understanding of each client’s business, market, competition, and goals.
- Anticipate client needs and proactively offer strategic recommendations to drive business growth.
- Lead client meetings, presentations, and quarterly business reviews.
Strategic Account Planning
- Develop and execute account strategies aligned with client objectives and KPIs.
- Collaborate with internal teams (creative, media, digital, content, and development) to deliver integrated campaigns.
- Identify upsell and cross-sell opportunities to expand client engagements.
- Monitor market trends and competitive activity to consider in clients' strategies.
Performance Analysis & Reporting
- Track, analyze, and report on campaign performance using relevant tools and analytics platforms.
- Provide actionable insights and recommendations for continuous improvement.
- Prepare and present post-campaign reports and ROI analyses.
Team Leadership & Collaboration
- Mentor and support junior account managers and account executives.
- Foster a collaborative, solution-oriented environment across departments.
- Ensure alignment between the client services team and all other agency teams.
Qualifications & Skills
Required:
- Bachelor’s degree in Marketing, Communications, Business, or related field.
- 5 years of experience in account management, preferably in a marketing, advertising, or digital agency.
- Proven track record of managing high-NetWorth client accounts and delivering results.
- Strong understanding of marketing strategies, digital platforms, and campaign execution.
- Excellent communication, presentation, and negotiation skills.
- Strong project management abilities with experience in tools like Asana, Trello, Jira, or similar.
- Analytical mindset with proficiency in performance tracking and reporting tools (e.g., Google Analytics, social media analytics).
- Familiarity with media buying, influencer marketing, and brand strategy "is an Asset"
- Ability to speak multiple languages ( English is an Asset).